Do I need a referral for an appointment?
Kao. You do not need a referral to book an appointment with us. To book an appointment simply click the 'Book Now' button in the top right corner of this page, or give us a call: 09 437 0238
What services do you offer?
We offer a variety of health and wellness services from qualified and registered professionals, including: > Osteopathy > Counselling > TCM Acupuncture > Shockwave Therapy > Mirimiri > Oncology Physiotherapy For more information on these services please check out our Ratonga/Services page.
What are your fees?
Tinana services: Osteopathy/TCM Acupuncture cost: Private: $85.00 ACC: $60.00 Shockwave Therapy: Private Consult: $150 Private Follow-Up: from $80.00 ACC Consult: $100.00 ACC Follow-Up: from $60.00 Mirimiri: TBC
Hinengaro services: Youth Counselling (≤16Yrs): $80.00 Individual Counselling (16Yrs+): $95.00 Whānau counselling: from $110.00
Are you ACC registered?
Āe. Yes, we are an accredited ACC provider. We can even do all the paperwork for an ACC claim in clinic during your appointment for extra convenience. Please note: Our Counselling services are not currently covered by ACC. However, if you have a case manager and would like to access these via ACC, please discuss.
Do I need an ACC number before I come?
Kao. You do not need an ACC number prior to your appointment. Our tinana (body focused) practitioners can apply for an ACC claim in your appointment.
Are there any funded avenues I can access?
Haerenga Hauora is a privately owned clinic, which unfortunately means that we do not get Government funding for our services. HOWEVER, we do work closely with some agencies who help with financial support: + WINZ support is available for all Tinana and Hinengaro services. + In some cases ACC may cover your surcharges, as well as travel. + Counselling can be funded via Gumboot Friday, Mahi Tahi Huaora, Clearhead.
Are your clinics wheelchair accessible?
Yes, both of our clinics are fully wheelchair and walker support accessible. We have ramps and wide doors that can accommodate most wheelchair users. We are committed to providing an inclusive and welcoming environment for all our clients.
How long are appointments?
Appointment times vary depending on the modality, but unlike GPs, we do run on time. Tinana Services: - Osteopathy/TCM Acupuncture: 45 mins - Shockwave Therapy: Consults: 45 mins / Follow ups: 15 min Hinengaro Services: - Individual/Youth: 50 mins - Family: 60 mins
What is your cancellation policy?
Appointment times vary depending on the modality, but unlike GPs, we do run on time. Tinana Services: - Osteopathy/TCM Acupuncture: 45 mins - Shockwave Therapy: Consults: 45 mins / Follow ups: 15 min Hinengaro Services: - Individual/Youth: 50 mins - Family: 60 mins
What should I wear?
For our tinana services please make sure that you wear comfortable and loose clothes that allow the area of injury to be accessible. For females we recommend wearing a sports bra underneath your shirt, especially for acupuncture.
How can I book in?
We've tried to make the booking process as painless as possible - you can book in two simple ways: Call us on 09 437 0238 Book online by clicking the button at the top right of this page