​Kao. You do not need a referral to book an appointment with us. To book an appointment simply click the 'Book Now' button in the top right corner of this page, or give us a call: 09 437 0238

We offer a variety of health and wellness services from qualified and registered professionals, including: OsteopathyYouth and Neurodivergent CounsellingMassageShockwave TherapyMirimiriTraditional Chinese Medicine AcupunctureRomiromiFor more information on these services please check out our Ratonga/Services page.

Āe. ​Yes, we are an accredited ACC provider. We can even do all the paperwork for an ACC claim in the clinic during your appointment for extra convenience. Please note: Our Counselling services are not currently covered by ACC. However, if you have a case manager and would like to access these via ACC, please discuss.

​Kao. You do not need an ACC number prior to your appointment. Our tinana (body focused) practitioners can apply for an ACC claim in your appointment.

Yes, both of our clinics are fully wheelchair and walker support accessible. We have ramps and wide doors that can accommodate most wheelchair users. We are committed to providing an inclusive and welcoming environment for all our clients.

Appointment times vary depending on the modality, but unlike GPs, we do run on time. Tinana Services: Osteopathy/TCM Acupuncture: 45 minsShockwave Therapy: Consults: 45 mins Follow ups: 15 - 30 minMassage/Mirimiri 60 minsHinengaro Services: Counselling:50 minutes

Cancellation Notice We require at least 24 hours' notice for any cancellations or changes to your appointment time. You may cancel or reschedule via text, email, phone call, or voicemail. Fees If you cancel with less than 24 hours' notice, a late cancellation fee of $30 will apply. This fee may be waived for first-time offenses, where you'll be reminded of the policy. Cancellations made on the day of the appointment may incur a fee of either $30 or the full appointment cost, depending on whether we can fill the slot. No-Show Policy If you do not show up for your appointment, we will attempt to contact you within 5 minutes of the scheduled start time. If we cannot reach you, a text will be sent notifying you of the potential no-show fee. The full service fee will be charged for missed appointments. However, discretion may be used to waive this fee on your next visit. Read our full cancellation policy here.

We've tried to make the booking process as painless as possible - you can book in two simple ways: Call us on 09 437 0238 Book online by clicking the button at the top right of this page.

For our manual therapy services please make sure that you are wearing clothes that allow access to the area, loose tops and comfortable pants are great choices for most injuries.